REFUND & EXCHANGE

Within 7 days of receiving the order, one-time exchanges are allowed for a shipping or pick-up fee of 70 LE. Products must have tags attached to them. additionally, the item must be in its original package and condition.

Refunds are only possible if an item is received defected.

To request an exchange or refund, please follow these steps:

1. Send us your order number and a snapshot of the merchandise you received.

  • Crunk can be found on Facebook at https://www.facebook.com/crunk.eg
  • Crunk can be found on Instagram at https://www.instagram.com/crunk.eg/
  • Crunk can be found on TikTok at https://www.tiktok.com/@crunk.eg Contact us at customerservice@crunk-eg.com

WHAT WE ARE NOT LIABLE FOR:

  • Item damage caused by overuse
  • Item damage caused by not following washing instructions

Refunds are only possible if an item is received defectively.