Within 7 days of receiving the order, one-time exchanges are allowed for a shipping or pick-up fee of 70 LE. Products must have tags attached to them. additionally, the item must be in its original package and condition.
Refunds are only possible if an item is received defected.
To request an exchange or refund, please follow these steps:
1. Send us your order number and a snapshot of the merchandise you received.
WHAT WE ARE NOT LIABLE FOR:
Refunds are only possible if an item is received defectively.